GENERAL MANAGEMENT & ADMINISTRATION

The following courses are offered throughout the year from January to December.

These courses are scheduled to participants’ convenience.

Click on the programmes below to find out the course that meets your training needs from our course menu.

GENERAL MANAGEMENT & ADMINISTRATION

Course Code

Course Title 

Duration
(Weeks)

GMA1

Management Best Practices: Contemporary Management in Action

3

GMA2

Advocacy Communication & Behavioural Change

3

GMA3

Communication Skills (Skills Development & Presentation)

2

GMA4

Conflict Management, Conciliation & Mediation

3

GMA5

Crisis Management & Contingency Planning

3

GMA6

Dealing with Conflict & Difficult People

2

GMA7

Professional Administration Management

4

GMA8

Economic Analysis & Development Research

3

GMA9

Effective Communication Skills Programme

2

GMA10

Effective Office Management and Administration

3

GMA11

Organisational Development & Change Management

3

GMA12

Managing Change in the Public Sector

3

GMA13

Stakeholders Engagement & Management

3

GMA14

Leadership Development in the Public Sector

2

GMA15

Effectiveness Management in the Public Sector

2

GMA16

Office Management & Administration

4

GMA17

Results-Based Management (RBM)

4

GMA18

Strategic Management for Senior Managers

3

GMA19

Balanced Scorecard

2

GMA20

Leadership Skills for New Leaders

3

GMA21

Management Skills for New Managers

3

GMA22

Media Training for Management Executives

3

GMA23

Negotiating, Drafting & Managing Contracts

3

GMA24

Advanced Certificate in Risk Management Techniques

4

GMA25

Risk Management (Deeper Perspectives & Analysis)

3

GMA26

Marketing Management

4

GMA27

Customer Care and Public Relations

3

GMA28

Customer Service & Retention Strategies

3

GMA29

Total Quality Management

3



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